706-896-6195 •

Cancelation, Privacy and Pet Policy

This cancellation and privacy policy discloses the cancellation and privacy practices for Henson Cove Place Bed and Breakfast and its Web site www.hensoncoveplace.com and www.henson-cove-place.com. This cancellation and privacy policy applies solely to information collected by this web site. It will notify you of the following:


Rates:

Include all guest services including a full gourmet breakfast between the hours of 8:30am and 10:00am, complimentary beverages, snacks and cozy accommodations. Rates are subject to change without notice and do not include applicable taxes.

Reservations:

We Require a one night deposit at the time the reservation is being made and is guaranteed by a credit card or check only. For Living Social or any other on-line promotion (other than direct e-mail), we will use the voucher number for security.  The balance of the reservation can be payable by credit card, cash or check upon checkout. The Cove Cabin requires a $100 Non-Refundable deposit.

Cancellations:

Require a 14-day notice. You are responsible for all nights of the reservation to the extent we cannot re-rent the room. Reservations cancelled at any time carry a $25.00 cancellation fee or forfeit of any vouchers/gift certificates. Cancellations with less than 14 days notice and no-shows will be charged the FULL amount of the room/dates reserved and/or forfeit of your voucher unless the room(s)/dates can be re-booked. Reserving the entire inn requires a non-refundable deposit of $250 and minimum 14 days cancellation notice. 

Early Departures:

If a guest checks out prior to the reserved check out date, the Inn will charge an early departure fee of one night.

Hours of Operation and Check-in:

Our hours of operation are Monday thru Friday: 9:00am to 7:00pm, Saturday 10:00am to 7:00pm and Sunday 10:00am to 6:00pm. Check-in begins at 3:00 pm and goes till 6:00 pm. If you find you are going to be later then 6:00pm, please call us on our toll free number so that we can keep a special eye out for you. If we are not on the property a letter will be on the front or back doors (depending on what room you are in) showing you to your room and around the B&B. Extra person/room $15.00, Number of people over 4 in Cove Cabin $15.00 per night, per person. Arrivals after 10:00pm or check-out after 11:30am without owner approval for late arrivals or late-checkouts will be charged a $25.00 fee - NO EXCEPTIONS!

Check-Out:

Time is 11:00am. Depending on the situation, other times can be arranged. Please inquire with the innkeepers. We will work with you.

For the Comfort of Others:

There is no smoking inside the B&B or Cove Cabin. Smoking is allowed on any of the porches or outside while enjoying the lawn chairs. The B&B is more appropriate for children over 15. Please inquire further with the innkeepers. Our Cove Cabin is the only pet friendly accommodations on the property. No pets allowed in the B&B.

Pets:

For the comfort of our guests and to prevent allergies, there are NO pets allowed in the Bed and Breakfast. We do allow small pets (dogs under 65lbs and cats - NO OTHER ANIMALS) in our Cove Cabin. See our Cove Cabin Policies for more information on pets.

Cove Cabin Visitor Instruction's:

Please Click Here to for a link to our Cabin Policies (COVE CABIN ONLY NOT FOR THE B&B).


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure cloud based environment.


Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800 714-5542 or via email at relax@hensoncoveplace.com.